At NightJockey, we want you to be completely satisfied with your purchase. However, we understand that sometimes things may not go as planned, and you may need to cancel your order or request a refund. To make the process as easy and straightforward as possible, we have a cancellation and refund policy in place.
Cancellation Policy: You may cancel your order at any time before it is shipped. To cancel your order, please contact our customer support team via email or phone with your order details. We will process your cancellation request as soon as possible and refund the full amount to your original payment method.
Refund Policy: If for any reason you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order. To be eligible for a refund, the product must be unopened, unused, and in its original packaging. To request a refund, please contact our customer support team via email or phone with your order details. We will process your refund request as soon as possible and refund the full amount to your original payment method.
Please note that we cannot accept returns or offer refunds for products that have been opened or used due to the nature of our products. We also cannot offer refunds for shipping fees.
We take great care to ensure the quality of our products, and we stand behind them with our 100% satisfaction guarantee. If you have any questions or concerns regarding our cancellation and refund policy, please contact our customer support team. We are always here to help.